Client Documents

Service Charter

What you can expect from us 

Terms of Business

The purpose of this document is to confirm the arrangements between us. Your continuing instructions will amount to your acceptance of these Terms of Business

Complaints Policy 

We are committed to providing a high quality legal service and to dealing with all our clients fairly. We acknowledge that we may not always get it right so if something has gone wrong, including in relation to the bill, we need you to tell us.

Equality Diversity and Inclusion 

Barrington's is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

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The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

Safeguarding

Safeguarding is everyone’s business Safeguarding vulnerable clients refers to the activity which is undertaken to protect vulnerable clients who are suffering or are at risk of suffering harm and includes both proactive and reactive measures. ​ 

Older & Vulnerable Client Care

We realise that it is especially important to treat older clients, their families and representatives, with additional consideration, by being both sympathetic and sensitive to any issues they may have and ensuring that our firm and our all our staff treat older clients, their families and representatives with dignity, kindness and respect at all times 

Cookie & Privacy Policy

Barringtons Solicitors is committed to protecting the privacy of our clients and website visitors.

We understand the importance you place on the privacy and security of information which personally identifies you, and we value our relationship with you. Whether you are a first-time visitor or a regular user, we take your privacy seriously.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy